Privacy Policy

(more boring stuff)

The purpose of this statement is to set out how we use personal information that we may obtain about you. By either registering as a user of any services provided by LuLin Teas on this website and by using the www.lulin-teas.com website generally you agree to this use. LuLin/LuLin Teas is the trading name of The LuLin Tea Company Ltd.

Use of your Personal Information

1. When you register and use this site:
2. We may use information that you provide or that is obtained by us:
(a) to register you with our website and to administer our website services;
(b) for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing program. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on) by any of the following methods: 
(Including products and services of other companies and organisations) which we consider may be of interest to you. If you do not wish LuLin Teas to receive information of such products and services, please tick the opt-out box provided when registering on this website.
c) To administer any prize draws or competitions you may enter.
3. We may supplement the information that you provide to us with information that we receive from third parties.

Fraud Prevention
4. In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

Disclosure of Your Information
5. We may give information about you to the following, who may use it for the same purposes as set out above:
(a) to other Brands of The LuLin Tea Company Ltd;
(b) to employees and agents of Lu Lin to administer any accounts, products and services provided to you by Lu Lin now or in the future;
(c) agents who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs;
(d) to other organisations for the administration of prize draws or competitions.
(e) to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;
(f) if we have a duty to do so or if the law allows us to do so. 6. In carrying out the activities specified in this section, we may transfer data to reputable companies outside the European Economic Area. We take steps to ensure that your information will be afforded the same level of protection as that required of us under applicable UK data protection legislation

Security
7. We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

8. We do not store credit card details nor do we share financal details with any 3rd parties.

General
9. You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).
10. Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

How can I get my name removed from the LuLin Teas.com mailing list?
If you want to be removed from our mailing list, please send an email to unsubscribe@lulin-teas.com with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request. In addition, each electronic mailing we send you will contain details of how you can unsubscribe.

How do I change any details stored on LuLin-Teas.com?
o change any of your registered details on www.lulin-teas.com, click on ‘log in’ and enter your login name and password. Once logged in change any of the details shown and click ‘modify'.
Please read our Terms and conditions for further information about shopping on lulin-teas.com

Contact Us
If you have any comments or queries in connection with our privacy policy, please see the Contact Us page for our details.

Updated 21/02/17